Travel Policy
Rules & Regulation
Please read the booking, payment, cancellation, and conduct guidelines below before confirming your tour.
Rules & Regulation
A. Booking & Payment
- 1.
A booking amount of ₹5,000/- per person is required before 60 days to confirm the booking, unless otherwise specified for a particular tour.
- 2.
The balance payment must be cleared within the deadline specified by Cholo Jai Dure Tour & Travels.
- 3.
Seat allotment in the vehicle will be done as per the tour operator's seating plan and booking policy.
- 4.
Solo guests may be required to pay additional room charges for single occupancy, subject to room availability.
- 5.
Hotel room allotment will be as per the room category, occupancy and availability. No preference of room allotment will be guaranteed on the basis of early booking.
- 6.
Extra bed / floor mattress may be provided in triple-sharing rooms, subject to hotel policy.
- 7.
Child fares and infant fares will be applicable as per the specific tour package.
B. Tour Services
- 8.
The tour price includes only the services specifically mentioned under "Inclusions."
- 9.
Entry fees, optional activities, personal expenses and other services not mentioned in the package will be borne by the guest.
- 10.
Hotel, transport and meal services are subject to availability and local conditions.
- 11.
The itinerary may be modified, rescheduled or altered due to weather, road conditions, government restrictions, natural calamities or other unforeseen circumstances.
C. Cancellation & Refund
- 12.
Cancellation requests must be submitted through the official communication channel of Cholo Jai Dure Tour & Travels.
- 13.
Cancellation charges will be calculated from the date of receipt of the cancellation request:
- 45 days or more before departure – ₹1,500/- per person
- 44 to 30 days – 5% of total tour price + ₹1,500/-
- 29 to 25 days – 10% of total tour price + ₹1,500/-
- 24 to 20 days – 15% of total tour price + ₹1,500/-
- 19 to 10 days – 28% of total tour price + ₹1,500/-
- 9 to 5 days – 33% of total tour price + ₹1,500/-
- 4 to 3 days – 50% of total tour price + ₹1,500/-
- Within 72 hours of departure – No refund
- 14.
GST will be applicable as per the prevailing law, where applicable.
- 15.
No refund will be provided for any unused portion of the tour due to personal reasons, late arrival, early departure or voluntary withdrawal from the tour.
- 16.
Train / Flight ticket cancellations and refunds will be subject to the respective airline / railway rules and actual refund received.
D. Meal & Hotel Guidelines
- 17.
Guests are requested to report at the specified meal times to ensure smooth operation of the tour.
- 18.
Each guest will be provided with 1 litre of packaged drinking water per day. Any additional bottles must be purchased at the guest's own cost.
- 19.
The food menu may be changed or replaced due to availability, seasonal conditions or operational requirements.
- 20.
Before proceeding for breakfast, guests must remove all luggage and personal belongings from their rooms when check-out / room vacation is scheduled.
- 21.
Food customisation is not permitted, except where specifically confirmed in advance by the management.
- 22.
Guests must follow hotel check-in, check-out and other property-specific rules.
E. Vehicle & Seat Discipline
- 23.
Guests must remain seated in their assigned seats inside the tour vehicle.
- 24.
Changing seats while the vehicle is in motion is strictly not allowed for safety reasons.
- 25.
Guests must follow the instructions of the driver, tour escort and tour coordinator during the journey.
- 26.
Guests must report at the specified departure / assembly time. Delays caused by individual guests may result in missed sightseeing or services.
F. Guest Conduct & Discipline
- 27.
Polite and respectful behaviour must be maintained towards guides, drivers, hotel staff, operators and fellow guests.
- 28.
Rude language, abusive behaviour, arguments, threats or unnecessary confrontations are not permitted.
- 29.
Guests are not allowed to enter, open or visit another guest's room without the concerned guest's permission.
- 30.
Every guest must respect the privacy, personal space and belongings of fellow guests.
- 31.
Guests must not create unnecessary noise or disturbance, particularly during designated rest hours.
- 32.
Do not touch, use, move or remove another guest's personal belongings without permission.
- 33.
Once a room is allotted, guests must stay in their assigned room and must not use or occupy another guest's room without permission.
- 34.
Any damage caused to hotel property, tour vehicles or other facilities by a guest may be charged to the responsible person.
- 35.
Serious misconduct or repeated violation of these rules may result in necessary action by the management, including removal from the tour where warranted.
G. General Responsibilities
- 36.
Guests are responsible for their personal belongings. Cholo Jai Dure Tour & Travels will not be responsible for loss or damage to personal items.
- 37.
Each guest must carry valid government-issued ID proof and other required travel documents.
- 38.
Cholo Jai Dure Tour & Travels does not own or directly control third-party hotels, transport vehicles, railways or airlines.
- 39.
Any additional cost arising due to unforeseen circumstances, government orders, fuel price changes, toll / tax changes, road closures or other external factors may be charged extra.
- 40.
Cholo Jai Dure Tour & Travels reserves the right to modify the itinerary or tour arrangements when necessary for the safety, convenience or smooth operation of the tour.
- 41.
By confirming the booking, the guest is deemed to have read, understood and accepted the above terms & conditions.